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April 10, 2009

From the CEO: Tell me what you think.

It’s time again for our annual survey. We know a lot has changed in the last year. How do you think DWR is doing? What’s most important to you right now? What can we do differently? How can we help? 

Design Within Reach is a unique company in that a response to any of those questions – even from one person – can make a difference in how we do business. I’m very interested in hearing your thoughts about our products and services. To show my appreciation, we’re extending a special offer to anyone who fills out the survey. Click here to take it. I look forward to your response. 

Thank you, 
Ray Brunner 

Posted by Ray Brunner, CEO
 

Comments

I receive far, far, far too many email blasts from your company. Even with the preference check I receive an email from you folks almst every day. Once a month would be fine. As much as you think I do not need to hear about the special events your company is having and if I do then you should consolidate these events. I could never buy that much furniture. I live in a studoio.

Brian Duane

A comment for BD:
I understand an inbox that overflows! But email is quick, paperless, and the modern way to communicate in today's world. You have the ability to simply hit delete or unsubscribe.

hello Ray,

I think the range of products that DWR sells is impressive. No less noteworthy are your efforts to encourage and promote local talent.

Over the years, I have noticed [in your collection] a move towards 'designed' objects which were special for their style, not functionality. As we see it, truly good design is about satisfying a need that is more significant than the passing need for a visually pleasing object. If one were to take this a step farther, one could argue that it is not even possible for an object to be visually pleasing if it is not beautiful through its functionality.

DWR has the means and the reach to make a genuine difference in the world of design. While I understand the requirements of keeping a business afloat and profitable, may I humbly suggest that this is only possible [in the long term] through a serious effort at staying focussed on the genuinely good?

best regards,

hemmant

http://thinkmoreinc.wordpress.com/

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